For trouble-free sending and receiving of mails, the Microsoft Outlook is the one stop solution. Irrespective of whichever email account you have, the Microsoft Outlook will be able to hand all the mails. Sometimes, some users experience Outlook problems like having trouble with their mails. If such a situation is encountered where you cannot receive email in Outlook, follow the below provided guidelines and you can easily solve the problem.
Instructions
- From the Start menu or by double clicking the desktop shortcut icon, access the Microsoft Outlook program that is present in your system. To launch the Start menu, the Start button has to be clicked.
- Different menus can be seen at the top. Search and locate the Tools menu and click on it. From the menu, choose Accounts.
- The tab by the name Mail has to be clicked. A list of accounts can be seen.
- The account that is having trouble with the mails has to be accessed.
- The tab by the name General has to be selected. Verify if all the settings are correct. Sometimes a basic spelling error might be the reason why you have troubles with the mails.
- The tab displayed by the name Servers has to be selected. The account name has to be verified. Make a note that the full email address is available.
- You have to access your webmail. Any spam or mails that you do not know of have to be deleted. Such kinds of mails are harmful and can cause your Microsoft Outlook to go haywire.
- If you have a firewall or antivirus program protecting your system, go through its settings. Microsoft Outlook should be given permission to access the internet. If Microsoft Outlook is not permitted to gain access to the internet, you will have trouble with mails in Outlook.
- The Send/Receive button has to be clicked. The Microsoft tech support has to be reached if you still cannot get mails.
Following the above mentioned guidelines will help you fix issues when you cannot receive email in Outlook. If you have any further queries or require any additional support in fixing the mail problem in Outlook, you may contact our customer support center. The customer support center provides assistance for all relevant queries regarding the Windows operating system.
